Terms of Service

Last updated: 2026-06-24

These Terms govern your use of SyncYourMemory (the “Service”), operated by National Finance Options Pty Ltd (“we”, “us”), Melbourne, Australia. By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. The service

SyncYourMemory is a personal knowledge tool that stores your notes and uses AI features (chat, voice, transcription) to help you recall and connect them. Features may change over time.

2. Accounts

You are responsible for your account credentials and for activity under your account. You must provide accurate information and be old enough to form a binding contract in your jurisdiction.

3. Acceptable use

Do not use the Service unlawfully, infringe others’ rights, upload others’ personal data without a lawful basis, attempt to breach security, or abuse the AI/usage capacity (including automated flooding). We may suspend accounts that do.

4. Subscriptions, billing, cancellation & refunds

Paid plans include a 14-day free trial — you are not charged until the trial ends, and cancelling before it ends incurs no charge. After the trial, plans are billed in advance on a recurring basis via our payment processor (Stripe or PayPal). You can cancel anytime from Settings → billing (“Manage subscription”); cancellation takes effect at the end of the current paid period and your access continues until then. Except where required by law (including the Australian Consumer Law, which gives consumers non-excludable rights for major failures), payments already made are non-refundable and we do not refund partial/unused time. Prices and taxes are shown at checkout and may change with prior notice. To request a refund you believe is owed under law, contact us at aussiewindsor1@gmail.com.

5. AI output disclaimer

AI features can be inaccurate or incomplete. Output is provided “as is” and is not professional (legal, medical, financial) advice. Verify anything important before relying on it.

6. Your content

You retain ownership of the content you submit. You grant us the limited rights needed to operate the Service (store, process, and transmit your content to the subprocessors described in our Privacy Policy). You can export or delete your data at any time from Settings.

7. Termination

You may stop using the Service and delete your account anytime. We may suspend or terminate access for breach of these Terms or to comply with law.

8. Liability

To the extent permitted by law, the Service is provided “as is” and our aggregate liability is limited to the amount you paid us in the 12 months before the claim. Nothing limits rights that cannot be excluded under the Australian Consumer Law.

9. Governing law

These Terms are governed by the laws of Victoria, Australia, and the courts there have exclusive jurisdiction, subject to any non-excludable consumer rights.

10. Changes & contact

We may update these Terms; material changes will be notified in-app or by email. Questions: aussiewindsor1@gmail.com.

This is a general template provided for transparency and should be reviewed by a qualified lawyer before relying on it for your business.